- Cleaner confirmedMaria replied yes to the night-before text.
- Arrival photos loggedHow the guest left it, before anything is touched.
- 18 photos checked, 1 missed itemMug and bottles still on the tables.
- Fixed before check-inMaria cleared them and re-sent the photo.
- Report sent to the hostReady for the 4 pm guest. No action needed.
Every turnover checked before your guest walks in.
We confirm your cleaner the night before, check every photo against the standard you approve, and fix problems before check-in. You get one short report, and the evidence if anything was damaged.
Sample turnover with illustrative photos.
Works alongside the tools you already use
- Airbnb
- Vrbo
- Turno
- Breezeway
- Hostaway
- Guesty
Why hosts call us
Turnovers go wrong when you're not there to see them.
The cleaner hasn't shown up
You find out with a guest arriving at 3 and nobody lined up to cover.
The guest finds what was missed
Hair in the shower, no towels, a stain on the sofa. Then it's in the review.
The damage claim is denied
Without timestamped before-and-after photos, it's your word against the guest's.
How it works
You approve the standard once. We hold every turn to it.
- 1
Confirmed the night before
Your cleaner gets a text. No reply by our cutoff and we line up your backup.
- 2
Photos on arrival
Before touching anything, the cleaner photographs how the guest left it.
- 3
Cleaned to your standard
A phone link with an example photo for every angle, plus two close-up spot checks that change daily.
- 4
Checked and fixed
A person compares every photo to your approved examples. Anything off goes back before check-in.
- 5
One report
Ready, or what we found and what we did. If something was damaged, the claim packet is done.
Every turn includes
Fresh linens and made beds, bathrooms and kitchen surfaces, floors, trash out, supplies counted, thermostat and lights reset.
Scheduled separately
Deep cleans, inside the oven and fridge, windows and repairs. We flag them in your report so nothing is forgotten.
The evidence
Same angle, every turn. So damage is never your word against theirs.
Arrival photos show how the guest left it. After photos show how your next guest finds it. When something is broken or stained, we put the timestamped pair, the booking dates and a short write-up into one packet for Airbnb or Vrbo.
- Timestamped photos from every turn
- Damage-claim packet prepared for you
- Low supplies flagged before they run out
Our team
Awake while you sleep.
We're a small operations team in the Philippines. Your evening is our morning, which is exactly when tomorrow's cleaners need confirming. On turnover day a real person is watching the photos come in, not a bot.
You're winding down. Tomorrow's cleaners are getting their confirmation texts.
We're on shift, checking replies and lining up backups.
Live times. Your report lands before your guest does.
How we compare
Keep your tools. We run the turnover.
Apps give you a checklist and a place for photos. Someone still has to chase the cleaner, check the photos and fix what's wrong. That's us.
| What happens | Scheduling appsTurno, Breezeway | Checklist appsVeloa | Photo inspectionProperly | Turnover Desk |
|---|---|---|---|---|
| Cleaner gets instructions | Checklist | Pinned photos | Checklist | Example photos and a written standard |
| Cleaner confirmed the night before | You do it | You do it | You do it | We do it |
| Backup cleaner arranged | You do it | You do it | You do it | We do it |
| Every photo checked | You do it | Not offered | Pass or fail | Against your approved examples |
| Problems fixed before check-in | You do it | You do it | You do it | We do it |
| Damage-claim evidence | Photos stored | Not offered | Photos stored | Packet prepared |
| Setup | You build it | You build it | Self-serve or assisted | Done for you |
Based on each company's public website, October 2026. Features change, so check current offers. Already use one of these? Keep it. We work on top of it.
Pricing
One price per property. A real person included.
Less than one bad review, one no-show or one denied damage claim. Start with two free weeks on one property.
Everything in Standard, at a lower price for your first 6 months after the free pilot.
- Price locked for 6 months
- Cancel any time before your next month
Standard
- Up to 12 turnovers a month, then $7 each
- Night-before confirmation and backup cleaner
- Every photo checked, fixes before check-in
- A report after every turn, damage-claim packets
- Your standard and example photos set up for you
Minimum 2 properties or $99 a month. Billed monthly in advance. Cancel any time before your next month.
“You’ll talk to me on your setup call, and I'll personally run your pilot. If a turnover goes wrong on our watch, you'll hear it from me first, with the photos and what we did about it.”
Do my cleaners need to download an app?
No. They get a link for each job and open it on their phone. About 18 photos, each with an example to match.
You've never seen my property. How do you know what clean looks like?
On the first turn, your cleaner photographs the finished unit. You approve or correct those photos and they become your standard. Every turn after is checked against what you approved.
What if my cleaner doesn't confirm?
We contact your backup cleaner and send them the same checklist. You only hear from us if neither is available.
I already use Turno or Breezeway. Do I switch?
No. Keep scheduling and paying cleaners the way you do. We work on top of it.
Do you restock supplies?
Your cleaner counts supplies on every turn and we flag anything running low in your report, so you can reorder in time. We don't buy supplies for you.
Who sees my photos, and how long do you keep them?
Only you, your cleaner and our team. Reference photos stay as long as you're with us, photos from any issue for 1 year, and routine turn photos for 90 days.
What happens after the free pilot?
If you want to continue, we send your first monthly invoice. Pay it and we keep going. If not, there's nothing to cancel.
Free 2-week pilot
Try it on one property. Keep your cleaner, your tools and your routine.
A short video call to set up your standard and cleaner contacts. Times show in your own time zone. No card needed.
Calendar not loading? Open it in a new tab or email turnoverdesk@gmail.com.