Every turnover checked before your guest walks in.

We confirm your cleaner the night before, check every photo against the standard you approve, and fix problems before check-in. You get one short report, and the evidence if anything was damaged.

Keep your cleaners Keep your tools Nothing for cleaners to install
Unit 2, AustinSaturday turnover, next guest at 4 pm
In progress
Living room as the last guest left it, with a mug and water bottles on the tables The same living room after cleaning, tables cleared and cushions reset On arrival, 11:08 am After, 1:42 pm
  1. Cleaner confirmedMaria replied yes to the night-before text.
  2. Arrival photos loggedHow the guest left it, before anything is touched.
  3. 18 photos checked, 1 missed itemMug and bottles still on the tables.
  4. Fixed before check-inMaria cleared them and re-sent the photo.
  5. Report sent to the hostReady for the 4 pm guest. No action needed.

Sample turnover with illustrative photos.

Works alongside the tools you already use

  • Airbnb
  • Vrbo
  • Turno
  • Breezeway
  • Hostaway
  • Guesty

Why hosts call us

Turnovers go wrong when you're not there to see them.

The cleaner hasn't shown up

You find out with a guest arriving at 3 and nobody lined up to cover.

The guest finds what was missed

Hair in the shower, no towels, a stain on the sofa. Then it's in the review.

The damage claim is denied

Without timestamped before-and-after photos, it's your word against the guest's.

How it works

You approve the standard once. We hold every turn to it.

  1. 1

    Confirmed the night before

    Your cleaner gets a text. No reply by our cutoff and we line up your backup.

  2. 2

    Photos on arrival

    Before touching anything, the cleaner photographs how the guest left it.

  3. 3

    Cleaned to your standard

    A phone link with an example photo for every angle, plus two close-up spot checks that change daily.

  4. 4

    Checked and fixed

    A person compares every photo to your approved examples. Anything off goes back before check-in.

  5. 5

    One report

    Ready, or what we found and what we did. If something was damaged, the claim packet is done.

Every turn includes

Fresh linens and made beds, bathrooms and kitchen surfaces, floors, trash out, supplies counted, thermostat and lights reset.

Scheduled separately

Deep cleans, inside the oven and fridge, windows and repairs. We flag them in your report so nothing is forgotten.

The evidence

Same angle, every turn. So damage is never your word against theirs.

Arrival photos show how the guest left it. After photos show how your next guest finds it. When something is broken or stained, we put the timestamped pair, the booking dates and a short write-up into one packet for Airbnb or Vrbo.

  • Timestamped photos from every turn
  • Damage-claim packet prepared for you
  • Low supplies flagged before they run out
Sofa on arrival with a brown stain on the middle cushion The same sofa clean at the previous turn Last turn, Oct 10 On arrival, Oct 13
Unit 4: sofa cushion stained during the Oct 10 to 13 stayClaim packet ready

Our team

Awake while you sleep.

We're a small operations team in the Philippines. Your evening is our morning, which is exactly when tomorrow's cleaners need confirming. On turnover day a real person is watching the photos come in, not a bot.

Austin, Texas
9:00 pm

You're winding down. Tomorrow's cleaners are getting their confirmation texts.

Our desk, Manila
10:00 am

We're on shift, checking replies and lining up backups.

Live times. Your report lands before your guest does.

How we compare

Keep your tools. We run the turnover.

Apps give you a checklist and a place for photos. Someone still has to chase the cleaner, check the photos and fix what's wrong. That's us.

What happensScheduling appsTurno, BreezewayChecklist appsVeloaPhoto inspectionProperlyTurnover Desk
Cleaner gets instructionsChecklistPinned photosChecklistExample photos and a written standard
Cleaner confirmed the night beforeYou do itYou do itYou do itWe do it
Backup cleaner arrangedYou do itYou do itYou do itWe do it
Every photo checkedYou do itNot offeredPass or failAgainst your approved examples
Problems fixed before check-inYou do itYou do itYou do itWe do it
Damage-claim evidencePhotos storedNot offeredPhotos storedPacket prepared
SetupYou build itYou build itSelf-serve or assistedDone for you

Based on each company's public website, October 2026. Features change, so check current offers. Already use one of these? Keep it. We work on top of it.

Pricing

One price per property. A real person included.

Less than one bad review, one no-show or one denied damage claim. Start with two free weeks on one property.

Founding hosts, first 10 only
$49per property / month

Everything in Standard, at a lower price for your first 6 months after the free pilot.

  • Price locked for 6 months
  • Cancel any time before your next month
Start the free pilot

Standard

$79per property / month
  • Up to 12 turnovers a month, then $7 each
  • Night-before confirmation and backup cleaner
  • Every photo checked, fixes before check-in
  • A report after every turn, damage-claim packets
  • Your standard and example photos set up for you

Minimum 2 properties or $99 a month. Billed monthly in advance. Cancel any time before your next month.

“You’ll talk to me on your setup call, and I'll personally run your pilot. If a turnover goes wrong on our watch, you'll hear it from me first, with the photos and what we did about it.”
LDLois DolorFounder, Turnover Desk

FAQ

Questions hosts ask

Something else? Email turnoverdesk@gmail.com and we'll reply within a day.

Do my cleaners need to download an app?

No. They get a link for each job and open it on their phone. About 18 photos, each with an example to match.

You've never seen my property. How do you know what clean looks like?

On the first turn, your cleaner photographs the finished unit. You approve or correct those photos and they become your standard. Every turn after is checked against what you approved.

What if my cleaner doesn't confirm?

We contact your backup cleaner and send them the same checklist. You only hear from us if neither is available.

I already use Turno or Breezeway. Do I switch?

No. Keep scheduling and paying cleaners the way you do. We work on top of it.

Do you restock supplies?

Your cleaner counts supplies on every turn and we flag anything running low in your report, so you can reorder in time. We don't buy supplies for you.

Who sees my photos, and how long do you keep them?

Only you, your cleaner and our team. Reference photos stay as long as you're with us, photos from any issue for 1 year, and routine turn photos for 90 days.

What happens after the free pilot?

If you want to continue, we send your first monthly invoice. Pay it and we keep going. If not, there's nothing to cancel.

Free 2-week pilot

Try it on one property. Keep your cleaner, your tools and your routine.

A short video call to set up your standard and cleaner contacts. Times show in your own time zone. No card needed.

Calendar not loading? Open it in a new tab or email turnoverdesk@gmail.com.